Complaints Policy

OnlyFarm.org Complaints Policy

Anyone may report a concern about OnlyFarm.org, whether or not they have an account. This policy covers content, member conduct, privacy, copyright, billing, and access concerns on Emily’s membership website supporting Oregon Farm Sanctuary.

How to report a concern

Email [email protected] or use the website’s Complaints Form. Include a contact email, the relevant page or content link, a clear description of the concern, and supporting information where appropriate. For billing issues, include the transaction date and receipt reference. Do not send passwords, full payment-card numbers, or unnecessary sensitive information.

Urgent and serious reports

Clearly identify reports involving anyone under 18, unlawful or non-consensual content, threats, or exposed personal information. We review these reports as a priority and may restrict access to reported material while investigating. If content is found to be unlawful, non-consensual, or contrary to our adult-only or safety rules, we will remove it or restrict access and take appropriate account action. If someone is in immediate danger, contact the appropriate emergency service.

Copyright and leaked content

For a copyright or leak report, identify the original work, the material or link you are reporting, your relationship to the work or person depicted, and how we can contact you. Do not redistribute the material to demonstrate a leak. We may request further information needed to evaluate the report. These reporting instructions do not replace any statutory notice or legal rights.

Review and response

We aim to review complaints within five business days and to communicate the outcome or request further information where appropriate. Complex issues may need additional investigation. Business days mean Monday through Friday, excluding applicable U.S. public holidays. The action taken depends on the facts and may include removing content, restricting access, correcting an error, referring a payment issue to the payment provider, or explaining why no policy violation was found.

Appeals and content removal requests

If you disagree with a decision, reply to the response or email [email protected] with the decision you want reviewed and any additional information. A person depicted in content may request its removal or appeal a decision about that content. If an appeal remains unresolved, you may request independent neutral review; we will cooperate in arranging an appropriate process. Nothing here restricts your rights to contact authorities, a payment provider, or pursue a lawful remedy.

Good-faith reporting

Please report concerns honestly. We do not treat a good-faith complaint or exercise of legal rights as a policy violation. Threats, harassment, fabricated evidence, or deliberate misuse of the reporting process may be addressed under our Terms of Use.

Last updated: October 19, 2026.
OnlyFarm.org • Oregon Farm Sanctuary
Contact: [email protected]